Coronavirus Community Support – Update 12.10.2020

For all previous Parish Council Coronavirus updates please select the Covid-19 Category on the News Page of the Westbury Website


Covid support

The Prime Minister has announced a new three tier system of alert levels for England reflecting the extent to which the virus is spreading in an area.  Mendip, like most of the UK, is currently at alert level Medium which means no change to existing restrictions.  The imposition of more severe restrictions in areas categorised as High or Very High may however affect locals if, for example, they have family in one of these places – people are strongly advised against travel in or out of such areas except for work or education.  More detail is given in this guidance.

The number of cases is rising in Somerset and in Mendip though a significant part of the increase can be accounted for by students who have contracted the illness while elsewhere and despite not living here at the moment are counted in our statistics.

Those who want more local detail can look at this update from Somerset County Council but as always the best advice is simple  – “anyone can catch it and anyone can pass it on, so please continue to remain vigilant and follow the guidelines of ‘hands, face and space’ to prevent any further spread and help keep our communities safe.”

Helping hands

We are aware that many people are acting as good neighbours by helping others out with jobs that are too small to warrant calling out a tradesman but nevertheless can cause worry or even danger.  Examples could include changing a lightbulb or the battery in a smoke alarm. Sometimes those in need don’t like to ask and sometimes don’t know who they might ask.  If you know anyone in this position and are unable to help yourself, Dan Willcox (07866 165671) is building a list of people who are happy to be called on. Please get in touch with him directly whether to request or offer help.

Library collection and return.

As nights draw in people may be thinking of making increasing use of the library service. For those who are reluctant or unable to get to the library our shopping service is able to collect and return books and other material for you.  Contact Neil Burrows on 01749 870603.

Problems for BT & Plusnet calls to Truespeed phones

Have you had a failed call when you hear this message: This service is not compatible with this call.?

This is caused by an intermittent problem affecting calls from phones on BT and Plusnet lines to phones on Truespeed. We understand the issue is a technical one for BT, and that it only affects some phone lines at some times. It also happened with some calls in Chew Valley last week, so is clearly not confined to Westbury.

The Truespeed technical team is working to help BT trace the fault. To help identify the exact cause, they  need details of any failed calls, so if you have a call with this “not compatible” message, please let Peter Bright or 870640   have these details:

  • Date & time
  • Calling number
  • Provider (BT or Plusnet)
  • Number called


Letter from the Chair of the Parish Council

Finally, the regular letter from the Chair of the Parish Council, Sue Isherwood, is here It covers planning matters and reporting nuisances.


Sue Reece (870618)   Mick Fletcher (870531)   on behalf of the Parish Council


0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *